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My account has been compromised
My account has been compromised

Information about how to secure your account if it has been compromised.

Enzo avatar
Written by Enzo
Updated over 2 weeks ago

Steam accounts can be compromised, usually through a fake Steam login page. We have more information about this here.

Email accounts can also be compromised through a variety of methods, we'd recommend researching online on how to secure your email account.

If you believe your Steam or email account has been compromised and, in turn, your account on the site, it's important that you take action quickly. You can follow these steps to secure your account:

To secure your email account:

  1. To kick this person off your account, you must go to your linked email account's settings and find the relevant setting to manage logged in devices. For Gmail, this is under: Security -> Your devices -> Manage all devices.

  2. Change the password on your email account. For Gmail you can find that under: Security -> Password.

  3. We strongly advise enabling 2FA and any other available security measures on your email account to avoid any further security breaches.

  4. We also recommend that you log out of CSGOEmpire using the "Logout from all devices" option (in case scammers have logged in to your account already), and then log back in.

To secure your Steam account:

  1. To kick this person off your account you must go to this page and click 'Deauthorize all other devices'.

  2. Change the password on your Steam account. Click here to see how.

  3. Go here and click "Revoke My Steam Web API Key". (If there is nothing there, don't worry about this step)

  4. Create a new Steam Trade URL here.

  5. We also recommend that you log out of CSGOEmpire using the "Logout from all devices" option (in case scammers have logged in using your Steam account), and log back in.

Make sure to follow both sets of instructions in full to completely secure your account.

Once you've completed these steps, anyone who did have unauthorised access to your account would no longer have access. This is also why we recommend setting up 2FA on your Empire account to keep your Empire Coins safe even if your Steam account is compromised.

Our support team will be happy to help and investigate any issues you're facing with regards to your account's security as well.

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